MSI is home to some of the most-talented creative and brand-development minds in the business. You’ll not only get to do great work with great people, but we also like to have fun at work. After all, when your job is coming up with ground-breaking creative strategies and artwork, it’s helpful to have a few laughs. Or a drink on a snowy afternoon. We even go fishing together every summer. We’re not like other firms. And that’s exactly why some of Alaska’s largest employers choose us to craft their public images. Want to join our team? It’s easy. Just do great work, be a cool dude or dudette, and put our clients’ best interests first in everything you do.

MSI Communications is an equal opportunity employer (EOE). We support diversity in the workforce. Reasonable accommodations will be considered for disabled individuals.

Current Opening

Job Title:                     Account Coordinator

Reports To:                 VP, Client Services

Work Hours:               Monday – Friday, 8:00 AM – 5:00 PM

FLSA Status:                Non-Exempt


This position provides assistance to account executives and account managers in the day-to-day management of accounts. The position of account coordinator is an integral part of the team, providing project deadline, progress and budget-tracking support as well as various tasks associated with producing client work. This requires strong communication, project management and time management skills, as well as multi-tasking capability in a team-based environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Provides administrative assistance to account managers on day-to-day client activities
  • Responds to client phone calls and emails
  • Manages production and creative (copywriting and graphic design) deadlines, coordinating media and traffic placements to ensure continued progress of client workflow
  • Gathers and assembles background information and analyses as needed by account manager in development of creative briefs, etc.
  • Responsible for crafting first-run press releases and media distribution
  • Responsible for editing, proofreading and fact-checking work
  • Ability to manage and coordinate ongoing speakers bureau
  • Maintains media lists; develops and tracks event calendars
  • Responsible for planning and coordinating special events, including follow-through and organization of all event details
  • Takes minutes at meetings, prepares and distributes for follow-up
  • Maintains files on all client activities, competitors, industries
  • Maintains client-correspondence file, approvals, copy, forms/documents, supplies for daily processing and tracking of account-service work, etc.
  • Prepares daily media-monitoring report as needed
  • Provides back-up for the agency’s main telephone line as needed


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Ability to work under tight deadlines with changing priorities
  • Attention to detail and ability to organize, prioritize and multi-task
  • Ability to communicate effectively and work cooperatively within a team environment, as well as with individuals and the public
  • Ability to read, proofread and interpret documents for content. Ability to write routine reports and correspondence. Ability to speak effectively in groups or one-on-one
  • University degree in a related field, i.e. marketing, business administration or journalism. Related work experience may be substituted for formal education
  • Must be proficient in Microsoft Word, Excel and PowerPoint, Outlook, as well as database/project management programs. Must develop proficiency with agency’s project-management software
  • Ability to carry out instructions furnished in written, oral or diagram form
  • Creative problem-solving ability; ability to think on your feet
  • Familiarity with printing processes as well as television and radio production processes


The employee is frequently required to sit at a work station for several hours at a time. Employee is required to lift up to thirty (30) pounds.

Occasional travel may be required as appropriate to the position.


  • Transportation – Your own vehicle is required for work, valid Alaska driver’s license and proof of current insurance.
  • Signed confidentiality/non-compete agreement is required.
  • Professional work attire (casual business attire) required.
  • All employees will establish a daily billing goal with agency president.