Out of the Park Every day, For eACH Other.

MSI Communications is a lively crew of big thinkers, fearless designers, clever creators, strategic planners, and relentless doers who roll up our sleeves and build something extraordinary… together.

Our Values

Be Courageous.

We’re empowered to develop novel ideas that break through the noise. Because it’s the brave campaigns that are the best remembered.

Have Integrity.

We stand behind our word, our work, and our commitments. No shortcuts, just decisions rooted in the values we live by.

Choose kindness.

We lead with respect, care, and genuine appreciation for each other and our clients. We build relationships that last because kindness isn’t soft—it’s smart.

Seek Client Success.

Our scoreboard only lights up when yours does. We set high goals for every strategy, service, and solution, producing measurable results above what’s expected.

Do good.

We’re Alaska proud and community-focused, partnering with clients who share our passion for giving back and investing in the places we call home.

Have Fun.

Because happy teams do epic work. We foster a vibe where creativity flows, laughter resounds, and amazing things get made together.

We’re here to solve real problems with real heart, real smarts, and a whole lot of fire. Let’s do this.

Meet the Team

Rhema Fretz
Billing Specialist
Start Year: 2025
Pet(s): Hank
Nickname: Raimes
Laurie Fagnani
Founder
Start Year: 1995
Pet(s): Bailey
Nickname: Ad Lady
Kris Miller
President
Start Year: 2013
Pet(s): Piper
Nickname: Sporty Spice
Amy Clifford
Chief Financial Officer
Start Year: 2007
Pet(s): Tucker
Nickname: Dept. of Nope
Lana Johnson
Senior Vice President
Start Year: 2003
Pet(s): Jenny
Nickname: Lana Banana or The Vault
Tara Storter
Creative Director
Start Year: 2007
Pet(s): Puma
Nickname: Director of Magic
Loren Church
Director of Video Services
Start Year: 2015
Pet(s): Jinx and Maddox
Nickname: Lorenzo
Karen Miovas
Vice President
Start Year: 2024
Pet(s): Phoebe
Nickname: Special K
Asia Bauzon
Associate Creative Director
Start Year: 2019
Pet(s): Mitzy & Homer
Nickname: The Goldfish
Aleya Gile
Administrative Assistant
Start Year: 2021
Pet(s): TK
Nickname: Ley
Bryan Cadavos
Art Director
Start Year: 2018
Pet(s): Poopers the Tamagachi
Nickname: Creative Ninja
Cassandra Cosio
Web Developer / Project Manager
Start Year: 2021
Pet(s): Lluvia
Nickname: Code Conjurer, Web Mistress
Joshua Maxwell
Video Editor
Start Year: 2023
Pet(s): Boba
Nickname: Funk Master Maxwell
Carol Coe
Accounting Specialist & Office Manager
Start Year: 2019
Pet(s): Bailee, Odie, Abbey Normyl, Sophie, Marty, Louie,
Nickname: Momma Coe
Damien Castaneda
Senior Art Director
Start Year: 2023
Pet(s): Ruggers
Nickname: DAMIEN! (Gregory Peck voice)
Lance Lee
Project Manager
Start Year: 2022
Nickname: Lancelot
Keith Baxter
Account Manager
Start Year: 2018
Pet(s): Buster
Nickname: Bax, Baxter, Mix Master Baxter
Mercy Nyaga
Account Manager
Start Year: 2021
Nickname: The Jaguar
Mariah DeJesus-Remaklus
Social Media Strategist
Start Year: 2021
Pet(s): Smith
Nickname: "M"
Vlad Titarenko
Web Developer
Start Year: 2016
Nickname: Vlad
Madison Richards
Account Manager
Start Year: 2023
Pet(s): Raven, Goose, Mia
Nickname: Maddog
Madison Childers
Project Manager
Start Year: 2025
Nickname: Maddi
Vanessa Layman
Director of Advertising
Start Year: 2024
Pet(s): Nuka
Nickname: "V"

Remembered always

We called him “Our Big Idea” man. Jim Coe, our beloved and long-time creative director, was a force of nature and deeply impacted the lives of all who knew him. He was passionate about his family, his art, and the Saint Louis Cardinals. Jim could regularly be heard shouting at the umpire from his office. He was with us for 12 years when cancer took him away – much too early. We miss him every day.
1969 – 2025